Despai Privacy Policy

At Despai, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI-powered platform for discovering movies or words based on your descriptions (“the Service”). By using Despai, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our Service:

a. Personal Information

When you sign up for an account, we may collect personal information such as:

  • Name
  • Email address
  • Payment information (for credit purchases)
  • Account credentials (e.g., username and password)

b. Usage Data

We collect data about how you access and use Despai, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages or features accessed
  • Date and time of usage
  • Search queries and descriptions you enter into the Service

c. Payment Information

When you purchase credits or subscribe to Despai, payment information is processed by third-party payment providers. We do not store your full credit card information, but we may store transaction details, such as the last four digits of your card number and payment amount, to manage your subscription.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve the Service: We use your information to operate and maintain the functionality of Despai, including processing search queries, generating results, and managing your account.
  • To Process Payments: Your payment information is used to process transactions related to the purchase of credits or subscription plans.
  • To Communicate With You: We may use your email address to send you service-related notifications, updates, and promotional materials (if you have opted in to receive them).
  • To Personalize Your Experience: We may use your usage data to personalize the content and features you see on Despai.
  • To Analyze and Improve Our Service: We use aggregated and anonymized data for research and analysis purposes to enhance Despai’s performance and user experience.

3. How We Protect Your Information

We are committed to protecting your information. We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing of Information

We may share your information in the following circumstances:

  • With Service Providers: We work with third-party service providers to perform certain services on our behalf, such as payment processing, cloud hosting, and analytics. These providers are only given access to your information as needed to perform their specific functions and are required to keep your information confidential.
  • For Legal Reasons: We may disclose your information if required by law, regulation, legal process, or government request.
  • Business Transfers: If Despai is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.

5. Your Data Rights

You have the following rights concerning your personal information:

  • Access and Rectification: You can access and update your personal information through your account settings.
  • Deletion: You can request the deletion of your personal data by contacting us. Please note that certain information may be retained for legal or administrative purposes.
  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those emails. However, we may still send you service-related notifications.

6. Cookies and Tracking Technologies

Despai uses cookies and similar tracking technologies to collect information about your interactions with the Service. Cookies are small data files stored on your device that help us remember your preferences and improve your experience. You can control the use of cookies through your browser settings, but disabling cookies may limit certain features of the Service.

7. Children’s Privacy

Despai is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Service after such changes are posted constitutes your acceptance of the new Privacy Policy.

9. International Data Transfers

Your information may be transferred to and stored on servers located outside of your country of residence. By using Despai, you consent to the transfer of your data to these locations, which may have different data protection laws than your country.